Privacy Policy
Minibus Experts

Effective Date: 01/01/2025

At Minibus Experts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, and address.
• Booking Information: Journey details, payment details, and special travel requests.
• Technical Data: IP address, browser type, and device information when you use our website.
• Communication Records: Any emails, messages, or calls made to our customer service team.

2. How We Use Your Information

We use your information to:

• Process and manage bookings for minibus hire services.
• Communicate with you regarding your inquiries or reservations.
• Improve our website, services, and customer experience.
• Ensure security and prevent fraud.
• Comply with legal and regulatory obligations.

3. How We Protect Your Data

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure servers and encryption of sensitive data.
• Restricted access to personal information.
• Regular monitoring and updates to security protocols.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Trusted third parties that assist with payment processing, IT support, and customer service.
• Legal Authorities: If required by law, to protect our legal rights, or in cases of fraud prevention.
• Business Transfers: In the event of a company sale, merger, or acquisition.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These help us analyze site traffic, remember your preferences, and provide targeted advertising. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing where applicable.
• Object to certain uses of your information.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Minibus Experts

info@coachexperts.com
01283 296 906

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

Last Updated: 09/02/2025